Where nature and science collaborate
Defined by science, rooted in nature. Delivering real skin care.
Catorce Mille was born from the pursuit of harmony between science, nature, and wellbeing. The name itself, meaning ‘fourteen thousand’, pays homage to our scientific herbal database, which contains data on more than 14,000 botanicals and their respective health benefits from across the globe. It is from this vast source of knowledge that every Catorce Mille creation takes shape.
With Catorce Mille, the simple act of self-care becomes a voyage of discovery, uniting the wisdom of nature with the precision of science, all underpinned by Dutch craftsmanship.
Frequently Asked Questions
Delivery & Shipping
How long does delivery take?
We usually process and ship orders within 1–2 business days. Delivery approximately takes 2–4 business days.
International orders may take longer depending on the destination.
Which countries do you ship to?
We ship worldwide. Shipping costs and delivery times vary per country and are calculated at checkout.
Can I track my order?
Yes, you’ll receive a tracking link by email once your order is shipped.
What happens if my package is delayed or lost?
If your package hasn’t arrived within the expected timeframe, please contact us at info@catorcemille.store. We’ll track it down or arrange a solution.
Returns & Refunds
Can I return skincare products?
What if my product arrives damaged or defective?
How long do refunds take?
Can I exchange for another item?
Payments
Which payment methods do you accept?
Is payment secure?
When will I be charged?
Can I get an invoice for my order?
Product Use & Safety
Are your products safe for sensitive skin?
Are the creams/soaps vegan, cruelty-free, or organic?
What if I have an allergic reaction?
Can I use your products during pregnancy/breastfeeding?
How long do the products last once opened? (PAO – Period After Opening)
Sustainability & Packaging
Is the packaging recyclable or refillable?
Do you offer plastic-free shipping?
Do you source ethically?
Account & Ordering
Do I need an account to order?
Can I change/cancel my order after placing it?
How do I reset my password?
Couldn't find your answer? Reach out to us and we'll get back to you ASAP!
Vivaltes
Vivaltes is a Dutch company that has been researching the effects of more than 14,000 plants using AI and data science for over 10 years. Through their Herb-Paths platform, they connect natural ingredients to scientifically proven health benefits. Using ethical, animal-free testing methods, they validate both safety and effectiveness.